Below we explain what personal data is processed by silverFoam sp. z o.o. in connection with the use of the silverFoam website, contact and sending enquiries.
Last updated: 13 July 2026
1. Data controller
The data controller is SILVERFOAM sp. z o.o. with its registered office at ul. Janosika 122, 92-108 Łódź, Poland, entered in the register of entrepreneurs of the National Court Register under KRS number 0000952550, tax identification number (NIP) 7282859411 and statistical number (REGON) 521186671 (referred to below as the “Controller” or “silverFoam”).
In matters concerning personal data, you can contact us at biuro@silverfoam.pl, by telephone at number +48 722 330 300 or by letter to the address of the premises.
2. When and what data we process
We process data when you contact us by phone or e-mail, send a form, ask about an offer or contractor, express your interest in cooperation, use the website's functions or execute a contract with us.
- identification and contact details, in particular name and surname, telephone number, e-mail address and company name;
- data regarding the enquiry or investment, including: location, scope of work, type of facility, size, date and content of the message;
- data regarding cooperation with the contractor or contractor, including company data, region of operation and history of arrangements;
- technical data, such as IP address, browser type, operating system, address of the visited subpage, date of the event and identifiers saved in cookies or browser memory.
We do not ask you to provide special category data, such as information about your health, views or beliefs. Do not include them on forms or correspondence unless absolutely necessary.
3. Objectives, legal bases and storage period
- Contact and Request Support — Article 6(1)(b) GDPR where we take steps at your request before entering into a contract, or Article 6(1)(f) GDPR where we respond to other correspondence. We retain the data while handling the matter and subsequently no longer than until the limitation period for any claims expires.
- Conclusion and enforcement of the contract — Article 6(1)(b) GDPR. We retain contractual documentation for the duration of the contract and subsequently for the period required by tax and accounting legislation and until the limitation period for claims expires.
- Provide a query to the relevant contractor or partner — Article 6(1)(b) or (f) GDPR, depending on the content of your enquiry. We retain the data until the enquiry has been handled and for the period needed to demonstrate that the process was carried out correctly.
- Email or telephone marketing — Article 6(1)(a) GDPR and your separate consent required under the Polish Electronic Communications Law. We process the data until consent is withdrawn, an effective objection is made or the marketing purpose ceases.
- Security, prevention of abuse and defence of claims — Article 6(1)(f) GDPR. As a rule, we retain technical logs for no longer than 12 months, unless a longer period is needed to investigate an incident or protect legal claims.
- Implementation of legal obligations — Article 6(1)(c) GDPR, for the period required by the applicable legislation.
- Cookies and similar non-essential technologies — Article 6(1)(a) GDPR in conjunction with Article 399 of the Polish Electronic Communications Law. The data is processed until consent is withdrawn or for the period specified in the Cookies policy.
If one piece of information is needed for several purposes, we will delete or anonymise it after the last one ceases, unless further storage is required by law.
4. Data recipients
The data may be received by entities that support us in maintaining hosting and website, mail handling, IT security, accounting, legal advice, technical service and form handling. Entities processing data on our behalf operate on the basis of contracts and only in accordance with our instructions.
If you request a quotation or contact with a team in your area, we may pass the necessary data to a selected Certified Installer or silverFoam partner. Once it receives the data, that entity may act as an independent data controller when preparing its own quotation and providing the service. You will be informed of its identity when your enquiry is passed on or during direct contact.
Data may also be disclosed to public authorities when required by applicable regulations or a legally binding request.
5. Transmission of data outside the EEA
Some infrastructure or security tools, particularly Cloudflare Turnstile, may involve data processing by providers operating outside the European Economic Area. In such cases, the mechanisms set out in Chapter V of the GDPR are used, such as a European Commission adequacy decision or standard contractual clauses supplemented by additional safeguards.
6. Your rights
You have the right to request access to your data and a copy of it, rectification, erasure, restriction of processing and, where the legal conditions are met, data portability. You may also withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.
If we process your data on the basis of our legitimate interests, you may object on grounds relating to your particular situation. An objection to direct marketing takes effect without any need to give reasons.
Send request to biuro@silverfoam.pl. We may ask for information to confirm your identity. You also have the right to submit a complaint to the President of the Personal Data Protection Office: ul. Stanisława Moniuszki 1A, 00-014 Warszawa, uodo.gov.pl.
7. Voluntary administration and profiling
Providing data is voluntary, but data marked as required is needed to send and operate the form. The lack of marketing data or lack of marketing consent does not affect the possibility of obtaining an answer to the enquiry.
We do not make decisions about you based solely on automated processing that would produce legal effects or similarly significantly affect you. The website does not currently carry out advertising profiling.
8. Security and policy change
We use technical and organisational measures appropriate to the risk, including transmission encryption, access controls, updates, backups and form security. We may update the policy when the website's functions, suppliers or regulations change. The current version is always published on this page.