The regulations define the rules for free use of the silverFoam website, its content, contact forms and the offer enquiry function.
Last updated: 13 July 2026
1. Service provider and scope of the Regulation
The service provider and website operator is silverFoam sp. z o. o., ul. Janosika 122, 92-108 Łódź, KRS 0000952550, NIP 7282859411, REGON 521186671, e-mail: biuro@silverfoam.pl, tel. +48 722 330 300.
The regulations apply to the website operating in the silverfoam.pl domain and its subpages. Using the website constitutes acceptance of the provisions of the regulations to the extent relevant to the selected function.
2. Nature of service and services available
The website is informative, promotional and contact in nature. Free electronic services include browsing content, using a search engine and calculators, sending forms, sending requests for quotation and access to information about products, contractors and projects.
The content viewing service contract is concluded for the duration of your use of the website and ends when you leave the website. The form agreement is concluded for the time needed to send and process the application. The user may unsubscribe from the service at any time by closing the page or requesting that the request be completed.
The website is not an online store, and these regulations do not specify the conditions for the sale of foams, equipment or the project of insulation works. Such conditions are set separately in the offer or contract with silverFoam or the relevant contractor.
3. Technical requirements
To use the website, you need a device with Internet access, a current browser that supports HTML5, CSS and JavaScript and an active Internet connection. You may need to enable JavaScript and essential cookies to submit the form. The user bears the connection costs in accordance with the contract with his operator.
4. Terms of use
The user should use the website in accordance with the law, good practices, its intended purpose and with respect for the rights of silverFoam and third parties.
- you must not transmit content that is unlawful, offensive, infringing the rights of third parties or containing malicious software;
- you must not disrupt the operation of the website, circumvent security measures or attempt unauthorized access;
- the data in the form should be true, up-to-date and appropriate for the purpose of the notification;
- automatic mass downloading, copying or re-use of content requires silverFoam's consent unless otherwise provided by law.
5. Forms, tenders and contractors
Sending the form is an enquiry and does not automatically conclude a contract. The answer, preliminary calculation or information on the website does not constitute an offer within the meaning of the Civil Code, unless a document addressed individually to the user clearly states otherwise.
The quotation, foam selection, scope of work, deadline and warranty require an assessment of a specific facility and separate arrangements. Calculators and guides are of an auxiliary nature and do not replace the design, expert opinion or inspection.
Certified Contractors can run independent businesses and are responsible for their own offers, contracts and implementations. Before concluding a contract, the user should verify the contractor's data and terms of cooperation.
6. Content rights
Texts, photographs, graphics, signs, page layout, databases and materials available on the website may be protected by copyright, industrial property law or other regulations. You may use them for your own use within the limits permitted by law. Any other copying, publishing, modification or commercial use requires the prior consent of the holder.
7. Accessibility and accountability
We make every effort to keep the website up to date, secure and available, but we may temporarily limit its operation due to maintenance, updates, failures or independent events. This does not limit liability which cannot be excluded by law.
Technical content is of a general nature. Decisions regarding construction, insulation, fire protection, humidity and design compliance should be confirmed by an appropriately qualified person.
8. Complaints concerning the service
Problems regarding the operation of the service or form can be reported on biuro@silverfoam.pl. The report should include a description of the problem, the address of the subpage, the date of occurrence and contact details for the response. We will consider the complaint without undue delay, no later than within 14 days of receiving the complete notification.
The consumer may use out-of-court dispute resolution methods, including the assistance of the locally competent consumer ombudsman or the Trade Inspection. Information is available on the website polubowne.uokik.gov.pl.
9. Final provisions
Polish law applies to the regulations. For consumers, the provisions do not exclude the protection resulting from mandatory provisions applicable to their place of residence. Changes to the regulations will be published on this website and do not affect acquired rights or the terms of already concluded contracts.